How to order

🛒 How to Order Your Personalised Cup

Ordering your magical, one-of-a-kind cup is super easy! Just follow the 4 simple steps below:


1️⃣ Choose Your Theme

Head to our Shop or Collections page and pick the design your little one will love — from dinosaurs to deep-sea divers, fairies to astronauts.


2️⃣ Add to Basket & Checkout

Select your chosen cup and customise it further by choosing the skin tone variant that best matches your child.

Then simply add to basket and place your order through our secure checkout.


3️⃣ Send Us Your Photo & Name

After placing your order, you'll receive a confirmation email from us with instructions.

📧 Reply to that email with:

  • Your child’s first name (double check the spelling!)

  • A clear, front-facing photo of your child (well-lit, no filters)

We'll handle the rest — turning your little one into a claymation-style character that matches your chosen theme!


4️⃣ Sit Back & Let the Magic Happen

Once we receive your photo and name, we’ll get to work designing, printing and packing your personalised cup at our UK studio.

📦 Orders ship within 2–3 working days
🚚 You’ll receive a tracking number once it’s on the way

🎉 Perfect for birthdays, party favours or just because!


📝 Quick Tips

  • Double-check all spellings — we print exactly what you send

  • Use a bright, front-facing photo with no filters or obstructions

  • One child per cup

  • Personalised products are non-returnable unless faulty – see our Returns Policy


Still got questions?
💬 Reach us at hello@gulpfactory.co.uk — we're happy to help!